Modern Slavery Statement for London House Cleaning

As a London house cleaning provider, London House Cleaning sets out this modern slavery and human trafficking statement to confirm our commitment to the prevention, detection and remediation of slavery in all its forms across our operations and supply chain. This London cleaning company adopts a zero-tolerance policy toward any form of forced labour, servitude, child exploitation or human trafficking.

Our Commitment and Scope

We, as a leading London-based cleaning and domestic services operator, apply rigorous due diligence and risk assessment across recruitment, subcontracting and supplier relationships. The scope of this modern slavery policy covers employees, contractors, temporary staff and third-party suppliers engaged in the provision of cleaning, logistics and support services.

Zero-Tolerance Policy

London Housecleaning enforces a zero-tolerance policy on modern slavery. Any allegation or evidence of exploitation will result in swift action, including termination of contracts and referral to the appropriate authorities where required. We require all colleagues and suppliers to adhere to our Code of Ethics and to uphold workers’ rights.

To ensure everyone understands what is prohibited, we provide mandatory training for managers and staff that covers indicators of exploitation, the responsibilities of site supervisors, and how to escalate concerns. This training is refreshed annually, and materials are updated to reflect emerging risks and legislative changes.

Our recruitment practices include ensuring the right to work checks, transparent pay structures and humane working conditions. We do not tolerate retention of identity documents, coercive practices or withholding of pay.

Supply Chain Due Diligence and Supplier Audits

We operate a risk-based supplier management program for the supply chain of our home cleaning services. This program combines documentary checks, supplier self-assessments and on-site audits for higher-risk suppliers.

Key audit and due diligence measures include:

• Supplier questionnaires assessing labour practices and subcontracting;
• Contract clauses requiring compliance with our anti-slavery standards and granting audit rights;
• Scheduled and surprise on-site supplier audits for high-risk partners;
• Corrective action plans with deadlines and follow-up verification.

We also encourage the adoption of fair recruitment practices by our cleaning contractors and require transparency around labour brokers and temporary staffing agencies. Where audits identify non-conformances, our supplier remediation process prioritises the welfare of affected workers and seeks rapid remediation; persistent failure to comply may lead to contract termination.

Reporting Channels and Whistleblowing

We maintain multiple confidential reporting channels so workers, clients or third parties can raise concerns about modern slavery without fear of reprisal. These channels are designed to be accessible and anonymous if preferred. Reports are investigated promptly, supported by witness protection where necessary, and acted upon in line with our whistleblowing policy.

Reporting channels include an internal escalation process, a secure online reporting form, and direct referral to the senior compliance officer. We ensure all allegations are logged, assessed for risk and, where substantiated, referred to statutory authorities. We emphasise protection for whistleblowers and non-retaliation throughout the process.

Monitoring and key performance indicators are in place to track the effectiveness of our anti-slavery measures. These include the number of supplier audits completed, remediation rates, training completion percentages and the volume and resolution of reported concerns. We also monitor recruitment metrics and on-site conditions to identify and mitigate emerging risks.

As a London House Cleaning group, we strive for continuous improvement in ethical purchasing and procurement practices. Collaboration with peers, sector bodies and non-governmental organisations supports our understanding of modern slavery trends and helps us refine controls.

Finally, we commit to an annual review of this modern slavery statement, our policies and practices. The review process includes assessment of supplier performance, legislative updates, incident analyses and stakeholder feedback. Results of the annual review inform updated training, strengthened contractual terms and targeted audits for subsequent years.

By maintaining transparent policies, robust supplier audits, clear reporting channels and a structured annual review, this modern slavery statement demonstrates London House Cleaning’s ongoing commitment to prevent exploitation across our operations and supply chain. We will continue to take decisive action where issues are found and to work proactively to raise standards across the domestic cleaning sector.